Life at BOL Cleveland

Customer Experience Winner

Please join me in congratulating Therese on great customer service!!

Therese was nominated because:

A redo order had to ship on Friday for the customer to receive on Tuesday. The order did not come off the paint line in time, and as   a result was not ready when UPS showed up.

Therese took this job to UPS herself on Saturday so that the customer could still get the job done.

This was a huge help!