Please join me in congratulating Therese on great customer service!!
Therese was nominated because:
A redo order had to ship on Friday for the customer to receive on Tuesday. The order did not come oﬀ the paint line in time, and as a result was not ready when UPS showed up.
Therese took this job to UPS herself on Saturday so that the customer could still get the job done.
This was a huge help!